Linkly Privacy Policy

Last Updated: July 14, 2025 Effective Date: July 14, 2025

1. Introduction

Welcome to Linkly! We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services, which include our mobile applications, websites, and related services (collectively, the "Services"). By using our Services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

Account Information: When you create a Linkly account, we collect information such as your name, email address, and password. You may also choose to provide additional information like a profile picture and a short bio.

Content You Share: This includes any messages, images, locations, or other content you send or share through the Services. For example, if you use our location-sharing feature to let your family know where you are, that location data becomes part of the content you provide.

Payment Information: If you purchase premium features or subscribe to a paid service on Linkly, we collect payment information. This may include credit/debit card details, PayPal account information, or other payment methods you choose to use. We use third-party payment processors to handle these transactions, and they may collect and process your payment information in accordance with their own privacy policies.

2.2 Information Automatically Collected

Device Information: We collect information about the device you use to access the Services, such as the device type (e.g., iPhone, Android phone), operating system version, device ID (such as IMEI for Android or IDFA for iOS), browser type (if accessing via a web browser), and mobile network information. This helps us optimize the Services for your device and ensure security.

Log Information: When you use the Services, our servers automatically record certain information in log files. This includes your IP address, the pages or features you access, the time and date of your access, and the actions you take within the Services. For example, we log when you log in, when you send a message, or when you view a friend's location.

Location Information: If you enable location services for the Linkly app, we collect your precise or approximate location. This allows us to provide location-based services like sharing your location with your contacts or finding nearby friends. The frequency of location collection may vary depending on your app settings. For instance, you can choose to share your location continuously, or only when the app is in use.

3. How We Use Your Information

3.1 To Provide and Improve the Services

Service Delivery: We use your information to provide the Services you request. For example, we use your account information to log you in, your content to display messages and shared locations, and device information to ensure the app functions properly on your device.

Service Improvement: We analyze the information we collect to improve the Services. Log information and usage data help us understand how users interact with the app, which features are popular, and where we can make improvements. For instance, if we notice that many users are having trouble with a particular feature, we can use this data to fix the issue.

3.2 For Communication

Service-Related Communications: We may send you emails or in-app notifications about important service announcements, such as updates to the app, changes to the Privacy Policy, or security alerts.

Marketing and Promotions: With your consent, we may send you marketing communications about new features, premium services, or special offers. You can opt-out of these marketing communications at any time.

3.3 To Ensure Security and Compliance

Security: We use the information we collect to protect the security of the Services and your account. Device information and log data help us detect and prevent unauthorized access, fraud, and other security threats. For example, if we notice unusual login activity from a new IP address, we may take steps to verify your identity.

Compliance: We use your information as necessary to comply with applicable laws, regulations, and legal processes. This may include responding to subpoenas, court orders, or other legal requests.

4. How We Share Your Information

4.1 With Your Consent

We will share your information with third parties when you give us explicit consent to do so. For example, if you choose to connect your Linkly account with a third-party social media platform, we will share the necessary information to enable that connection.

4.2 With Service Providers

We engage third-party service providers to help us operate the Services. These service providers may include payment processors, cloud storage providers, analytics companies, and app developers. We share your information with these service providers only to the extent necessary to perform their services for us, and we require them to protect your information and use it only for the purposes for which it was shared.

4.3 In Response to Legal Requirements

We may disclose your information if we are required to do so by law, such as in response to a subpoena, court order, or government investigation. We will also disclose your information if we believe it is necessary to protect our rights, property, or the safety of our users or the public.

4.4 In the Event of a Business Transfer

If Linkly is involved in a merger, acquisition, sale of assets, or other business transfer, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Services of any such change in ownership or control of your information.

5. Your Rights

5.1 Access, Correction, and Deletion

You have the right to access the personal information we hold about you. You can log in to your Linkly account to view and update much of your information. If you want to request access to other information or make corrections, you can contact us using the information provided in the "Contact Us" section below. You also have the right to request the deletion of your personal information, subject to certain legal exceptions. For example, we may need to retain some information for legal record-keeping purposes.

5.2 Opt-Out of Marketing

As mentioned above, you can opt-out of receiving marketing communications from us at any time. You can do this by following the unsubscribe instructions in the marketing emails or messages we send you, or by adjusting your notification settings in the Linkly app.

5.3 Data Portability

5.4 Data Retention We retain your personal information for as long as necessary to provide the Services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. After this period, your information will be deleted or anonymized.

You have the right to receive a copy of your personal data in a commonly used, machine-readable format. If you would like to exercise this right, please contact us, and we will provide the data to you within a reasonable time frame.

6. Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. We use industry-standard encryption technologies to protect sensitive information such as payment data and location information. We also implement access controls to limit access to your information to only those employees and service providers who need it to perform their jobs. However, no security system is perfect, and we cannot guarantee the absolute security of your information.

7. Children's Privacy

The Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete that information as soon as possible.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us. We will take steps to delete such information promptly.

10. International Data Transfers Your information may be transferred to and maintained on servers located outside your country of residence, including countries that may not have the same data protection laws. We take appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, to ensure that your data remains protected.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes to the Privacy Policy, we will notify you by email or by posting a notice in the Linkly app. The date of the last update will be indicated at the top of this Privacy Policy. Your continued use of the Services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: support@linkly.com

If you are located in the European Economic Area (EEA), you may also contact our Data Protection Officer at dpo@linkly.com.

Please note that if you have a privacy-related complaint, we encourage you to contact us first so that we can attempt to resolve the issue.